Shipping and Returns
All customers may order samples of blank garments to ensure they get exactly what they want. Unlimited samples are available for full price. Customers may return samples under certain conditions. Please inspect blank garments before decorating.
- Only two items per style may be returned.
- 15% restocking fee applies to all returned items to defray Ares' handling and shipping costs back to vendors.
- Items that have extended turnaround times because of their custom nature may not be returned.
- Samples can be returned only if paid for by credit card at the time the order is placed.
- Items returned in unusable condition will not be refunded
- We must receive returned samples within 30 days of order. Returns received after 30 will not be refunded.
- If subsequent order is placed over $500, the restocking fee is waived.
- Customer is responsible to pay for return shipping.
- Customers will receive refunds in the form of account credit unless they specify a monetary refund.